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October 31, 2012

Concentric Progress

Eric Hyman

It has been nearly 6 months since XO Communications launched its subsidiary, Concentric Cloud Solutions and I am proud of our accomplishments over this short time.  We have been recognized throughout the industry as a product innovator and thought leader.

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October 31, 2012

The 411 on Contact Center Options

Up until pretty recently, the majority of contact centers have been supported by “premise-based” phone systems. The long-proven benefits of a “premises-based” model have included control over the systems and applications along with the typical financial advantages that ownership affords. While many financial arrangements can be made for these purchases including leasing, most enterprises account for these transactions as Capital Equipment expenses (also known as “CapEx”).
 
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October 22, 2012

Why Using a Single Provider for Content Acceleration and Dedicated Internet Access Makes Sense

I’m sure you’ve heard a lot about it, but what exactly is Content Acceleration? It is the combination of traditional content delivery network services such as image caching and streaming with newer services that optimize the performance of web-based applications. You might naturally ask how the “magic happens” next. What makes it work? How are applications optimized and accelerated?

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October 22, 2012

8 Ways the Online Video Management Platform (OVMP) Surpasses Free Video Sites (Part 2)

JB Hong

This is part 2 of the blog post, "8 Ways the Online Video Management Platform (OVMP) Surpasses Free Video Sites". For part 1, click here.

Video Quality

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October 22, 2012

8 Ways the Online Video Management Platform (OVMP) Surpasses Free Video Sites (Part 1)

JB Hong

Over the past several years, people have turned to online video in a big way as video is more intuitive and, let’s face it, more interesting and engaging than the printed word.  This increased interest is reflected in the massive amounts of video being shared on free video sites every day. These sites are where people upload, watch and share their end-user created videos.

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October 08, 2012

Production Databases in the Cloud

As more and more companies turn to the cloud for their computing needs, I’ve noticed increased interest on placing a production database (DB) on a hypervisor. I have successfully implemented production databases on a hypervisor and have seen huge benefits. Still, when suggesting this type of deployment (where appropriate), I tend to run into the same objections, namely that such a setup:

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September 19, 2012

What’s the Difference between Cloud Storage and Cloud Backup?

Dale Wang

Cloud Storage? Cloud Backup? What does it all mean? Are they the same thing or are they totally different? There are so many varieties of cloud service available that it is often very difficult to know and recognize their differences.  In this post, I shall describe in very simple terms how cloud storage and cloud backup are related.

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September 12, 2012

Concentric Wins CUSTOMER Magazine Award

In the September issue of CUSTOMER Magazine, TMC Labs named Concentric Cloud Solutions as a Lab Innovation Award Winner for 2012.  The TMC Labs Innovation Award distinguishes the companies that make significant contributions in the advancement of the technologies that improves the customer experience.

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September 11, 2012

Businesses Taking to the Cloud

After years of discovery and debate, businesses around the world are committing in larger numbers to the cloud. Frost & Sullivan, a leading worldwide industry consultancy, projects that  “the number of businesses using cloud infrastructure services will more than double in the next two years, and that cloud providers will see a 54% compounded annual growth rate through 2015”.
 
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