Upgrade From On-Premise to Hosted Exchange 2007

Reduce IT Costs While Improving Performance and Security

Why are organizations of all sizes moving from an on-premise solution to Concentric Hosted Exchange?

• Lower total cost of ownership: learn more
  • What are your hardware and software costs?
  • How much for initial installation and configuration?
  • What are the costs for SPAM/Virus filtering initially and on-going updates?
  • What are the costs to setup and maintain failover/redundancy?
  • What are the costs for backup power and redundant Internet connections?
  • What is the labor cost for ongoing patches, upgrades and maintenance?
  • What is the labor cost for user administration? Are IT resources required?
  • What is the cost to install and maintain redundant BlackBerry Enterprise Servers?
  • What are the costs for data backup including hardware, software, tapes, and labor?
  • What are the costs of training IT resources?
  • What happens when the server is down, destroyed or stolen?
  • What is the cost of downtime?
  • What additional benefits could the IT department deliver to your organization if they were not running your email server?
• Better uptime and reduction in email outages
• Redundancy and business continuity
• Ease of adding mobility and other options
• Upgrading to Exchange 2007 is costly and complex: learn more

  The In-House Alternative

  • Harder to implement on-premise
  • 2007 is the most complex Exchange server ever (administration is more complex)
  • Must re-train IT staff for new Command Line Interface (CLI)
  • No "in-place upgrade"
  • Purchase new 64-bit hardware, Windows Server, Exchange Server, backup software, antivirus, etc.
  • Cost of supporting infrastructure is higher than cost of Exchange Server 2007 hardware and software
  • Cost to operate and maintain on-site Exchange is higher than up-front cost for an internal solution

You Can Reduce Total Cost of Ownership By More Than 50% with Hosted Exchange

Costs have risen to over $500/User/Year to run an Exchange infrastructure internally. Concentric's Hosted Exchange starts from only $7.95/User/month. HostedMicrosoft Exchange 2007 gives you all the features of an in-house mail solution with tangible benefits:

• No IT admin, contractors or consultants needed to install and maintain
• Upgrades, security patches and an enterprise-class data center
• Redundant infrastructure for maximum uptime
• Advanced anti-spam and anti-virus filtering
• All files backed up offsite
• 24/7 access to online support, administration and management tools
• 99.99% Service Level Guarantee
• No hardware or software costs

The Radacci Group and Osterman Research have studied the dramatic price difference between in-house and Hosted Exchange. Results show that for both small to medium businesses it is less expensive to use Hosted Exchange than to run Exchange internally.

• Download Osterman Research paper "How to Lower Email Costs While Increasing Reliability"
• Learn more about migrating to Hosted Exchange
• See pricing and features
• Contact a Hosted Exchange sales person

Cost Savings

Concentric's Hosted Exchange Lowers TCO Significantly Over On-Premise

Osterman Research

Three-Year On-Premise Cost Of Ownership
COMPONENTS / SERVICES	25 USERS	50 USERS	100 USERS	250 USERS	500 USERS	1,000 USERS
Hardware	25	50	100	250	500	1000
Server(s)	$1,799	$1,799	$11,648	$11,648	$11,648	$11,648
Annual server maintenance	18%	18%	18%	18%	18%	18%
Barracuda Spam Firewall	$3,397	$3,397	$3,397	$3,397	$4,397	$9,097
Software
Exchange Server 2007	$699	$699	$3,999	$3,999	$3,999	$3,999
Exchange Server 2007 Standard CALs	$1,675	$3,350	$6,700	$16,750	$33,500	$67,000
Windows Server 2008, Enterprise Edition (includes 25 CALs)	$3,999	$3,999	$15,996	$15,996	$15,996	$15,996
Windows Server 2008, additional CALs	$0	$999	$2,996	$8,989	$18,976	$38,951
Labor
Initial person-hours to plan / deploy system	15	15	20	20	30	30
FTE staff members to manage system, Year 1	0.2	0.3	0.5	0.5	1.0	1.3
FTE staff members to manage system, Year 2	0.2	0.3	0.5	0.5	1.0	1.3
FTE staff members to manage system, Year 3	0.2	0.3	0.5	0.5	1.0	1.3
IT staff member or surrogate, fully burdened, Year1	$80,000	$80,000	$80,000	$80,000	$80,000	$80,000
Annual wage growth	5%	5%	5%	5%	5%	5%
Training
Initial training	$1,000	$1,000	$1,000	$1,000	$1,000	$1,000
Ongoing training, Year 1	$1,000	$1,000	$1,000	$1,000	$1,000	$1,000
Ongoing training, Year 2	$1,000	$1,000	$1,000	$1,000	$1,000	$1,000
SUMMARY
Hardware	$5,844	$5,844	$19,238	$19,238	$20,238	$24,938
Software	$6,373	$9,047	$29,691	$45,734	$72,471	$125,946
Labor	$51,017	$75,660	$126,100	$126,100	$252,200	$327,860
Training	$3,000	$3,000	$3,000	$3,000	$3,000	$3,000
3-YEAR TOTAL COST OF OWNERSHIP	$66,234	$93,550	$178,030	$194,072	$347,910	$481,745
TOTAL COST OF OWNERSHIP PER USER	$2,649	$1,871	$1,780	$776	$696	$482
TOTAL COST OF OWNERSHIP PER USER PER MONTH	$73.59	$51.97	$49.45	$21.56	$19.33	$13.38

 

Need more reasons to get Hosted Exchange?

• Download the Radicati White Paper: TCO for Microsoft Exchange Rises to $562/user/year
• Learn the full benefits of Hosted Exchange for corporate email systems
• See why Hosted Exchange is superior to an on-premise solution
• Contact a Hosted Exchange sales person.

Why Choose Concentric for Hosted Exchange?

Concentric delivers all of the core benefits of Microsoft Exchange, plus important differentiators:

Rock-Solid Reliability: Clustered servers housed in our state-of-the-art data center with redundant Internet connections and backup generator power.

• Redundant, high performance architecture
• Redundant Active Directory domain controllers
• Multiple layers of hardened physical security
• Redundant network backbones
  

Advanced Junk Mail and Virus protection: Concentric's enhanced Junk and Virus filtering protects your business from spam and malware at no additional charge. Others charge extra for a similar level of protection.

• Self learning Concentric's propriety filtering technology is self-learning and updates itself multiple times a day
• Superior results over the standard Microsoft Exchange's built-in filtering or "free" solutions such as SPAM Assassin.

Secure Instant Messaging: Provides secure chat capability among co-workers without the security risks of a public chat service.

• Easily add co-workers to your contact list with a simple point-and-click interface.
• Chat "presence" indicator and customizable status messages.

Simplified user and account management: The customer Gateway provides easy-to-use web-based administrative controls to easily manage additions, changes or updates with point-and-click simplicity. No advanced technical skills needed.

• Detailed FAQs and implementation information
• Outlook auto-configuration support
• Point-and-click user administration from the customer Gateway for all hosting services
  

Hybrid Email allowing a combination of standard (POP3) and Exchange mailboxes on your domain.

• Other providers either do not offer this option or charge extra for this feature.

Support and Maintenance

• Live U.S.-based telephone and email technical support (M-F 7:00 a.m. to midnight ET ) for account administrator
• Optional Premium support 24x7 for all users on an account

 

Competitor Comparison:

Compare Hosted Exchange Providers	Concentric	Typical Competitor
Email and Collaboration	Included	Included
Enhanced Junk Mail Filtering Self-learning and auto updating multiple times a day	Included	Add-On - $2/user
Custom Trainable Junk Mail Filters	Exclusive - Add-On	No
Instant Business Messaging Secure Business Chat	Exclusive - Included	Add-On Microsoft OCS $2.50 to $7.95/user/month
Hybrid Email Mix Business Standard and Exchange Mailboxes	Yes	Most do not or charge an Add-On fee
US-Based Support (Standard and Premium)	Yes	Most do not
Clustered Redundant Infrastructure based on Microsoft HMC (designed to scale to one million mailboxes)	Yes	Most do not
Pooled Storage Storage pooled accross all exchange users	Yes	Most do not

 

Additional Hosted Exchange Resources

• Contact a sales person
• Learn how our Hosted Exchange solution can lower email costs
• Hosted Exchange Pricing

Getting Started with Hosted Exchange

We Make it Easy to Switch to Hosted Exchange!

Just point and click to set up and manage Hosted Exchange users through our easy to use web-based control panel. You will also get a free implementation consultation call for new customers where we provide advice on the best implementation plan for you based on your unique requirements, offer the appropriate FAQs, and even walk you through setting up your first user.

 

Getting started is as easy as 1-2-3

1

Select and sign up for a Hosted Exchange package and choose the options for your business in consultation with our experienced sales team.

2

Set up users through our easy-to-use control panel.

view demo »

3

Download Outlook® and configure automatically with Auto-discover following our simple step-by-step guide (show me). If desired, you can import your existing Outlook data following the steps in our FAQs.

Our support team is available to assist you at any point. Although most customers choose to set up users and migrate on their own, you can hire our Professional Services team to complete your migration for you quickly and efficiently.

Additional Hosted Exchange Resources

• Contact a Hosted Exchange sales person.
• Learn how our Hosted Exchange solution can lower email costs by 56%.
• Compare in-house Exchange pricing to Hosted Exchange pricing

Pricing and Features

Competitive Hosted Exchange Pricing with Enterprise Features

Hosted Exchange 2007 offers all the benefits of Microsoft Exchange and Outlook at an affordable per-seat price.

HOSTED EXCHANGE Per User Pricing	Web Exchange	Exchange Professional	Exchange Executive	Exchange Presidential
Monthly Service Fee	$7.95	$10.95	$14.95	$34.95
Mailbox disk storage	250MB	2GB	5GB	10GB
Outlook Accessible Mailbox (MAPI)
Outlook 2007 Software
Outlook Web Access (OWA)
XO Standard Junk Mail and Virus Filtering
Add-Ons
XO Premium Junk Mail and Virus Filtering	$2.00	$2.00	$2.00	$2.00
BlackBerry ($39.95/user setup)	N/A	$9.95	$9.95	$9.95
iPhone/Windows Mobile (ActiveSync)	N/A	$2.95	$2.95	$2.95
Additional Exchange Storage	$5.00/100MB	$5.00/100MB	$5.00/100MB	$5.00/100MB

Hosted Exchange Packages
All Hosted Exchange Packages include the Exchange Professional mailbox with 2GB of storage. Additional users can be added.
	10 Pack	25 Pack	50 Pack	100 Pack
Number of Users	10	25	50	100
Total Exchange Mailbox Storage (pooled)	20GB	50GB	100GB	200GB
Monthly Service Fee Per User	$10.50	$9.95	$9.50	$9.25
Monthly Price	$105.00 ($10.50/user)	$ 248.75 ($9.95/user)	$475.00 ($9.50/user)	$925 ($9.25/user)
*Requires Term Commitment

 

Request Quote

 

All Hosted Exchange Plans include:

• FREE Junk Mail and Virus Filtering
• Enhanced Junk and Virus filtering protection. Proprietary (self learning) filtering technology updates itself multiple times a day delivering superior results to Microsoft Exchange’s built in filtering and “free” solutions.
• Secure and SSL-Encrypted Business Class Instant Messaging. Communicate via secure chat. Use Concentric's Adobe Air based client or one of several XMPP compatible chat clients.

Hosted Exchange Benefits

Features Included with Microsoft Hosted Exchange 2007

• Outlook® 2007 or Entourage® 2008 software for Email, Calendar, Contacts, Tasks, Notes, Journal
• Tasks and Task Delegation
• Public Folders
• Email aliases
• Distribution Lists
• Group Calendaring and Scheduling
• Shared Contacts, Calendars, Folders
• Task Delegation
• Offline Address Book (OAB)
• Global Address Lists (GAL)
• Domain Aliases
• Daily back-ups
• Secure mailbox access via Outlook and Web Access (OWA)
  
• Blackberry® and Windows Mobile options available
  

Tools, Maintenance and Support

• Live US-based telephone and e-mail technical support is available M-F 7 am to Midnight EST for the primary account contact.
• Optional premium support available24 X 7 for multiple contacts within account, step-by-step walk through support, premium support queue with 30-second typical average speed to answer.
• How-To Guide
• Full service Professional Services available on project basis
• Batch upload of users, optional batch import of PSTs
• Outlook auto-configuration
• Online Support in the Concentric Center

Fast, Secure Infrastructure

• Connect over Secure Sockets Layer (SSL)
• Clustered servers with no single point of failure
• Redundant backbone network connection

 

Additional Hosted Exchange Resources

• Contact a Hosted Exchange sales person.
• Learn how our Hosted Exchange solution can lower email costs by 56%.
• Compare in-house Exchange pricing to Hosted Exchange pricing

Hosted Exchange Orders and Inquiries

Use this form to begin your order or to request a call-back.

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